{"id":44,"date":"2020-02-25T16:09:35","date_gmt":"2020-02-25T21:09:35","guid":{"rendered":"https:\/\/seaglasstech.wpenginepowered.com\/case-studies-collateral-fulfillment-company\/"},"modified":"2025-11-29T19:37:32","modified_gmt":"2025-11-30T00:37:32","slug":"collateral-fulfillment-case-study","status":"publish","type":"page","link":"https:\/\/seaglasstechnology.com\/case-studies\/collateral-fulfillment-case-study\/","title":{"rendered":"Collateral Fulfillment Case Study"},"content":{"rendered":"<p><strong>Client Profile<\/strong>: National Collateral Fulfillment Organization.<\/p>\n<h2>Challenges &amp; Pain Points<\/h2>\n<p>The current IT vendor is complacent and unwilling or unable to keep up with the growth and demands of technology from a new hire and a technology refresh perspective. In some cases senior management would have to provide smart hands on-site from to fix IT issues. New hires generally would not receive all their technology for 4-6 weeks from the date of hire.<\/p>\n<h2>The SeaGlass Technology Solution<\/h2>\n<p>Providing a network and security assessment, itemizing out of date and unsupported technology and providing a road-map for a refresh. This achieved two things:<\/p>\n<ol>\n<li>It minimized issues that required on-site smart hands support from hardware issues<\/li>\n<li>It provided a reduced risk of Cyber Threats for current and patched Operating Systems<\/li>\n<\/ol>\n<p>24\/7 Remote Managed, Monitored &amp; Proactively Addressed Issues.<\/p>\n<h2>Business Impact<\/h2>\n<p><img fetchpriority=\"high\" decoding=\"async\" src=\"\/wp-content\/uploads\/2020\/03\/business-team-at-computer.jpg\" alt=\"Business team analyzing computer\" width=\"300\" height=\"200\" class=\"alignright size-full wp-image-1768\"><\/p>\n<ul>\n<li>SeaGlass Technology support team dramatically increased operating efficiency by easily backing up, monitoring, and maintaining the clients desktops, servers, network devices and other endpoints<\/li>\n<li>Over 95% of all issues were able to be resolved without escalation or dispatch<\/li>\n<li>New hires are now provided with technology on the first day of employment<\/li>\n<\/ul>\n<p><!-- Created with Elementor --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Client Profile: National Collateral Fulfillment Organization. Challenges &amp; Pain Points The current IT vendor is complacent and unwilling or unable to keep up with the growth and demands of technology from a new hire and a technology refresh perspective. In some cases senior management would have to provide smart hands on-site from to fix IT [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":1766,"parent":41,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":{"0":"post-44","1":"page","2":"type-page","3":"status-publish","4":"has-post-thumbnail","6":"entry"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Collateral Fulfillment Case Study - SeaGlass Technology<\/title>\n<meta name=\"description\" content=\"Case study showing how SeaGlass Technology helped a collateral fulfillment company by providing full managed IT service and support.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/seaglasstechnology.com\/case-studies\/collateral-fulfillment-case-study\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Collateral Fulfillment Case Study - 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